Increasing brand revenues by personalization and using micro segmentation

Industry – Retail

THE CHALLENGE

How to must suitable customer for maximum communication impact

SOLUTION

Multi-level lifestyle based documentation
  • Purchase value
  • Demographic
  • Promotion enticement
  • RFM
  • Product basket

APPLICATION

Segmentation used to define customer communication strategy

RESULT

Loyalty defined base contribution increased by 50%

case study