Increasing brand revenues by personalization and using micro segmentation Industry – Retail THE CHALLENGEHow to must suitable customer for maximum communication impactSOLUTIONMulti-level lifestyle based documentationPurchase valueDemographicPromotion enticementRFMProduct basketAPPLICATIONSegmentation used to define customer communication strategyRESULTLoyalty defined base contribution increased by 50%