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Discover customer journey mapping tools and strategies to visualize every interaction, improve engagement, and boost long-term satisfaction.

The Real Reason CRM Journeys Fail and How to Fix Them

The Real Reason CRM Journeys Fail (And It’s Not the Tool)

Author: ConSoul

August 6, 2025 | CRM Optimization, CRM Strategy & Automation, Journey Orchestration

Why poor logic and overlap - not platform…

crm, customer journey mapping, customer retention, customer segmentation, marketing automation, marketing performance

Live Service Commerce: CLM Notification & Launch Plan

Live Service Commerce – User notification plan and Launch Plan for CLM

Author: ConSoul

June 25, 2025 | CRM Optimization, CRM Strategy & Automation

Coto, is a women-only social and live consultation…

customer engagement, customer journey mapping, customer retention, marketing automation, personalization, product launch

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