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CRM Metrics That Actually Show If a Journey Works

The Metrics That Actually Tell You If a Journey Is Working

Author: ConSoul
September 5, 2025 | Engagement Analytics, Performance & Analytics, Retention Metrics
Beyond open rates — what to track if…
How to Build a Customer Retention Strategy Without Discounts

How to Build a Retention Strategy That Doesn’t Rely on Discounts

Author: ConSoul
August 4, 2025 | Customer Loyalty, Customer Retention, Retention & Loyalty
  Introduction: The Discount Trap in Retention  Discounting…